Pass Travel Guidelines
All co-workers, early-out participants and retirees are responsible for all pass travel transactions (and all confidential information on United’s intranet) and are encouraged to safeguard their passwords, even from pass riders who wish to book pass travel. All co-workers, retirees and early-out participants are responsible for understanding the pass travel tax calculations and for providing pass travel information and practices to all persons using their flight privileges. Co-workers, retirees and early-out participants also are responsible for ensuring that their pass riders understand and comply with all pass travel policies, including these guidelines.
All travel passes and reduced-rate tickets are for leisure travel only and are not to be sold, bartered or used for personal gain or business purposes. Leisure travel is subject to audit. Those who travel frequently are advised to retain documentation that verifies travel is for leisure only. All will be held accountable for any misuse of travel privileges and for violation of the travel policy by themselves, pass riders and buddies.
Examples of misuse or abuse of flight privileges include, but are not limited to, providing enrolled friend status or buddy ePasses to individuals who are not your known family members or personal friends; providing pass travel privileges to individuals whom you don’t know, including for use by a third person; providing pass travel privileges to current co-workers who are under disciplinary investigation; former co-workers who were under disciplinary investigation at the time of their termination of employment or who were involuntarily terminated from employment are not eligible for any form of pass travel; providing travel passes to individuals whose travel will result in personal gain or business purposes. Any misuse, abuse or other unauthorized use of flight privileges will result in disciplinary action up to and including full-fare reimbursement and termination of employment.
Holding either a confirmed reservation or a positive-space booking takes a revenue seat out of inventory that could otherwise have been sold. Pass riders may not hold a confirmed reservation and a positive-space or space-available booking over the same routing for the same trip (example: myUAdiscount ticket and a space-available or positive space booking). Pass riders may not hold more than one positive-space booking to the same or similar destination for the same business trip. Employees and their pass riders are prohibited from booking revenue reservations for friends and family unless their job functions specifically require them to do so. Those who are allowed to book revenue reservations must follow all fare and booking rules.
In the event of a flight delay or cancellation, pass riders are not eligible for accommodation on another airline or hotel and meal expenses that may be offered to revenue customers.
United’s pass travel policy is a privilege and is not a right of employment. The terms of the policy are subject to modification or termination, in whole or in part, by the company at any time and for any reason.
Clicking Accept confirms your acceptance and understanding of the Pass Travel Guidelines, acknowledges your responsibility to be fully familiar with all of the Pass Travel Policies and Travel Tax Calculations. Co-workers, retirees and early-out participants will be prompted to accept these Guidelines every 90 days and may view them at any time by selecting the Pass Travel Guidelines link on the Travel tab of Flying Together.